Last updated: March 9, 2026
1. Introduction
This Refund Policy explains how refunds are handled for purchases made on FileStore.
By purchasing a paid plan or storage upgrade on FileStore, you agree to the terms described in this policy.
FileStore offers a 7-day refund period for eligible purchases to ensure users can try the service without risk.
2. 7-Day Refund Guarantee
All paid purchases on FileStore are covered by a 7-day refund guarantee.
If you are not satisfied with the service, you may request a refund within 7 days of the original purchase date.
Refund requests made within this period will be processed without requiring a reason.
Refund requests submitted after 7 days from the purchase date are not eligible for a refund.
3. How to Request a Refund
To request a refund, please contact us using the following method:
Email: contact@filestore.in
Website: https://filestore.in
When submitting a refund request, please include:
- Your name
- The email address used for the purchase
- Your order or transaction reference (if available)
Once we verify the request, the refund will be processed.
4. What Happens After a Refund
Once a refund is approved and processed:
- Your paid plan will be cancelled
- Your account will revert to the Free plan
If your account storage exceeds the Free plan storage limit, FileStore may:
- Remove files exceeding the free storage limit, or
- Disable access to files until the storage usage falls within the free tier limits
Users are responsible for downloading or backing up their files before requesting a refund.
5. Refund Processing Time
After a refund is approved, it may take 5–10 business days for the refunded amount to appear in your account, depending on your payment provider or bank.
6. Abuse of Refund Policy
FileStore reserves the right to deny refund requests or limit future purchases in cases where the refund policy is abused, including repeated refund requests or suspicious activity.
7. Contact
For refund requests or questions regarding this policy:
Email: contact@filestore.in
Website: https://filestore.in
